I actually found the touchscreen rather difficult to use, and sometimes frustrating. The cursor wasn't that sensitive to your touch, and would sometimes select an option that you may not have chosen. This can become annoying for planning journeys, as you have to be specific with your destinations, and because the cursor was difficult to control, this can also be time consuming.
Another example was a kiosk in the Broadmarsh Centre, which provided information for all of the stores in the centre, and also included maps and directions. This will be helpful to those who are not familiar with Broadmarsh, or for those who are searching for a particular shop. Other kiosks i spotted were the order processing kiosks in Argos, and the checkout kiosks in Tesco. These kiosks are certainly helpful when there are long queues elsewhere.