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An Interactive kiosk is a computer terminal that provides information access via electronic methods. Interactive kiosks sometimes resemble telephone booths, but can also be used while sitting on a bench or chair. Interactive kiosks are typically placed in high foot traffic settings such as hotel lobbies or airports.Integration of technology allows kiosks to perform a wide range of functions. For example, kiosks may enable users to enter a public utility bill account number in order to perform an online transaction, or collect cash in exchange for merchandise. Customised components such as coin hoppers, bill acceptors, card readers and thermal printers enable kiosks to meet the owner's specialised needs.
Examples of different types of Kiosks:
Some factors to consider when designing an interactive kiosk:
• Aesthetic design: The design of the enclosure is often the driving factor in user adoption and brand recognition.
• Manufacturing volume: This will determine which manufacturing processes are appropriate to use (i.e. sheet-metal, thermoformed plastic etc.).
• Graphic messaging: Plays a key role in communicating with potential users.
• Maintenance and thermal design: Critical in order to maximize up-time (the time between failures or crashes).
• Manufacturing volume: This will determine which manufacturing processes are appropriate to use (i.e. sheet-metal, thermoformed plastic etc.).
• Graphic messaging: Plays a key role in communicating with potential users.
• Maintenance and thermal design: Critical in order to maximize up-time (the time between failures or crashes).
• Component specification: Typical components include Touch-screen, P.C., pointing device, keyboard, bill acceptor, mag-stripe and/ or bar-code scanner, surge protector, UPS etc.
• Ergonomic and ADA compliance: Is important to ensure comfortable and easy user accessibility.
• Interface design: Designing for interactive kiosks typically requires larger buttons and simpler decision trees than designing for a web or computer based interactive. Catchy attract animations and short dwell times are important.
• Ergonomic and ADA compliance: Is important to ensure comfortable and easy user accessibility.
• Interface design: Designing for interactive kiosks typically requires larger buttons and simpler decision trees than designing for a web or computer based interactive. Catchy attract animations and short dwell times are important.
